|UPS Ground||UPS 2nd Day||UPS Next Day Air|
Your FIRST ORDER
-any dollar amount
|$0 - $199.99||$9.95||$24.95||$64.95|
|$200 or More||FREE||$29.95||$69.95|
- Oak73 offers 3 shipping options (UPS Ground, UPS 2nd Day and UPS Next Day Air). See table above for fees.
- A residential street address is required for all UPS 2nd Day and UPS Next Day Air shipping orders.
- UPS 2nd Day and UPS Next Day Air shipping is not available for orders shipping to post office boxes, APO/FPO addresses, Alaska, Hawaii and off shore U.S. territories such as Puerto Rico.
- Orders placed before 9:00 AM ET on a business day typically ship the same day pending credit card approval.
- Deliveries typically arrive Monday through Friday. If Saturday delivery is required, contact Oak73 customer service at email@example.com between 9:00 AM and 6:00 PM ET, Monday through Friday to determine charges and whether Saturday delivery is available in your area.
- Returns and Exchanges are handled by using a USPS Merchandise Return Service Label.
- The cost of a USPS Merchandise Return Service Label for returns is $9.95, which ensures you are not liable if the order is lost and allows Oak73 visibility on tracking the return order until it arrives in the OAK73 Return Center. When doing an exchange there is no cost to use the USPS Merchandise Return Service Label.
- Want to return or exchange an item? Go to "My Orders" and click "Return/Exchange" next to the relevant order.
- Shipping and handling fees from your original order are not refundable for standard returns. If any items arrived damaged or you experienced an error with your order; please contact a customer service representative at firstname.lastname@example.org who will be happy to assist you.